Effective Date: 2023/11/11
At AlegoModa, we are committed to providing our customers with a seamless shopping experience, including straightforward shipping options. Below are the details regarding our shipping policy.
1. Shipping Rates
We offer a free shipping for all orders, regardless of the destination country. This means you can shop with peace of mind knowing exactly what your shipping costs will be.
2. Processing Time
Orders are typically processed within 1-3 business days. During peak seasons or promotional events, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped.
3. Delivery Times
Delivery times may vary based on your location and the shipping method selected. Generally, you can expect your order to arrive within:
- Domestic Orders: 5-7 business days
- International Orders: 7-21 business days
Please note that these timeframes are estimates and may be affected by customs processing, local postal services, or other unforeseen circumstances.
4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package’s progress online.
5. Customs and Duties
For international orders, customs duties and taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our flat shipping fee. Please check with your local customs office for more information.
6. Shipping Restrictions
Currently, we ship to most countries worldwide. However, some restrictions may apply based on local regulations. If we are unable to fulfill your order due to shipping restrictions, we will notify you promptly.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us at:
Email: service@alegomoda.com
Thank you for choosing AlegoModa! We appreciate your business and look forward to delivering your order.